Refunds Policy

No Claims Agreement

After a successful payment, you agree not to raise disputes or claims against payment aggregators.

Refund Policy

Refunds for orders are processed only to the original payment details used for the transaction (bank card or e-wallet).

Refund Request Period

A refund request can be submitted within 7 days from the date of order or balance top-up.

Subscription Suspension

Your subscription may be suspended in case of suspicious or fraudulent activity.

Refund by Request

Refunds are available upon user request to our support team. The processing time for refund requests is up to 10 business days.

Refund Payment Method

Refunds will be issued to the payment system selected by the user.

Responsibility for Fees

We are not responsible for any fees charged by payment aggregators, but we inform users of possible fees when withdrawing funds from their account.

How to Request a Refund

To request a refund, please contact us via email at info@smmster.com or through the chat feature on our website.